Setting Up a Commuter Choice Program

Implementing Commuter Choice need not be a difficult process for your company or organization. One option is to work with a local Commuter Choice service provider, who can assist your organization in implementing a viable Commuter Choice program. Use the local provider search form to find governmental, non-profit, and commercial service providers in your area.

The following documents, provided by the U.S. Department of Transportation Federal Transit Administration (FTA) can assist you in determining the interest in and implementation of Commuter Choice at your worksite.

Getting Started with Commuter Choice

A good place to start is with the Commuter Choice checklist for your worksite. This brief guide identifies actions you should conduct prior to implementing Commuter Choice.

Determine Employee Interest

The most common question asked by employers is whether their employees actually want Commuter Choice options. A recent research report, conducted by the Xylo corporation, showed 86 percent of U.S. employees desire Commuter Choice options.

To help determine the interest at your organization, the FTA has developed two sample surveys that you may find useful in conducting worksite-related research:

Survey: Employer-paid benefit option

• Web version (HTML)
• Print version (PDF)


Survey: Pre-tax benefit option

• Web version (HTML)
• Print version (PDF)

Payroll Documentation

The following documents can be used in either certification (for corporate tax purposes) or payroll authorization with your employees:

Commuter Choice benefit employee certification

• Web version (HTML)
• Print version (PDF)


Commuter Choice payroll deduction authorization

• Web version (HTML)
• Print version (PDF)